Domain-Specific Voice Assistants are voice assistants with a specific purpose and they are generally powerful enough to perform specific advanced and complex tasks. These voice assistants are designed keeping in mind their usage and user characteristics.
These assistants are purpose-built for different domains (E-commerce, Travel, BFSI, etc) and are optimised according to the business needs. These voice assistants have much higher accuracy and they support use cases relevant to the domain leading to a better user experience.
Our experiments with evaluating the Spoken Language Identification (SLID) capabilities of the Whisper ASR model and comparing it with CLSRIL-23
Do Voice Assistants truly offer benefits that make it worth integrating over a Voicebot? Well, read this blog post and find out for yourselves!