Localisation is the process of modifying and optimising the existing system to adjust to the local market and user expectations.
Localisation is important in the voice technology world because speaking accent, language, word meanings and tone is different in different areas. While designing voice tech solutions, businesses need to make sure they understand the local population and the user behaviour.
Our experiments with evaluating the Spoken Language Identification (SLID) capabilities of the Whisper ASR model and comparing it with CLSRIL-23
Do Voice Assistants truly offer benefits that make it worth integrating over a Voicebot? Well, read this blog post and find out for yourselves!