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User Journey

Meaning & Definition
User Journey is a set of predefined processes that happen in order to improve the user experience. These journeys are often pre-defined and accept a set of voice commands to trigger them.
Further Explanation
Also checkout
Whitepaper - Voice, the bridge to Bharat
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Voice Assistants vs Voicebots - Are Voice Assistants Truly Superior?

Do Voice Assistants truly offer benefits that make it worth integrating over a Voicebot? Well, read this blog post and find out for yourselves!

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