User Journey is a set of predefined processes that happen in order to improve the user experience. These journeys are often pre-defined and accept a set of voice commands to trigger them.
Our experiments with evaluating the Spoken Language Identification (SLID) capabilities of the Whisper ASR model and comparing it with CLSRIL-23
Do Voice Assistants truly offer benefits that make it worth integrating over a Voicebot? Well, read this blog post and find out for yourselves!