Frequently Asked Questions About Slang Labs

What is CONVA Omni by Slang Labs?

CONVA Omni is a Multimodal Omni Search Assistant for Apps. It helps users #SearchAnything across product catalogs, Product Description Pages and responses for frequently asked queries to the Customer Care center.

What is the pricing of CONVA Search?

Our philosophy is that nobody should hesitate to experiment with voice search in apps because of pricing as a barrier. Pricing of CONVA Search is based on Monthly Active Users (MAU) of the mobile app as counted within the calendar month every month.

Where is the Slang Labs office?

Slang team works from all across India, but our physical office location is in Jayanagar 4th T Block of Bengaluru. But we are always a call / ping away to our customers & friends! You can find our address / location in the Contact Us section.

How big is the Slang Team?

We are a team of 20+ people building for the next billion users across India and other parts of the world. Meet us sometime in our office - the coffee is on us! We have a diverse team with deep tech skills such as NLP, ASR, Analytics, Conversational Design and Micro Services.

What is the funding stage of Slang Labs?

Slang Labs has received seed stage rounds of funding so far and is yet to go for a Series A round. Slang Labs has received investments from Google, Endiya Partners, 100X Entrepreneur and from a few angel investors.

When was Slang Labs established?

Slang Labs was incorporated in July 2017 by the three Founders with its head office in Bengaluru.

Who are the founders of Slang Labs?

Slang Labs was co-founded by three technologists:
+ Kumar Rangarajan - CEO
+ Giridhar Murthy - COO
+ Satish Chandra Gupta - Chief Data Scientist

Who are the customers of Slang Labs?

Slang Labs has worked with category leaders like Nykaa, ICICI Direct, Redbus, SpiceJet, Trainman, BigBasket, ApnaKlub, Medbikri, Critical Mention, P&G, Unilever across Retail, FMCG, Travel and Fintech.

Does Slang Labs work with government?

Slang Labs has partnered with several population-scale initiatives and programs in India such as:
BHASHINI - for productising their ASR models
ONDC - for providing voice search in buyer & seller apps

What are the memberships of Slang Labs?

Slang Labs is a member of several industrial bodies such as NASSCOM, Startup India and Mobile Marketing Association (MMA) Asia. It is also a member of some accelerators such as Aditya Birla Group Accredited Accelerator (AAA) and JioGenNext.

What is special about CONVA Omni?

CONVA Omni Assistants are augmented by the power of Generative A.I. technology that enables users to ask broad-based queries and for the app to understand a broad range of intents from the user's queries.

What exactly is CONVA?

CONVA is a COnversational iN-app Voice Assistant platform built by Slang Labs. It is a cloud-based full-stack solution that is consumed as an SDK by apps. Upon integration, the SDK enables voice search and other conversational capabilities in the app/ website.

How do I try CONVA without integration?

CONVA voice search and other capabilities can be explored on your own mobile phone without doing any integration or spending a single dollar! Just download and install the CONVA Glimpse App or just install our own CONVA Demo App from the Play Store.

How hard is it to integrate CONVA SDK?

Depending on the use cases which you want to enable inside your mobile app or website, CONVA SDK will need different amounts of effort and time to integrate. Our basic Voice Search implementation can be completed within a matter of minutes WITHOUT our team's help.

What are the components of CONVA?

CONVA has three major components - an SDK, a cloud backend and a web portal for managing UX. The SDK integrated into the mobile app acts as a window to the cloud platform which hosts most of the voice tech stack.

Is CONVA Platform a hosted solution?

CONVA is hosted in Google Cloud Platform currently. Apps using our SDK don't have to worry about hosting.

Which industries can use CONVA?

CONVA Search can be used by mobile apps /sites in:
Retail - grocery, FMCG, pharma, fashion, cosmetics
Travel - bus, train and flight booking
Fintech - stocks / equity trading and investments

What languages does CONVA support?

CONVA is architected to support any major language in the world for speech recognition and conversations. But so far, we have tested it on languages like English, Hindi, Kannada, Tamil, Malayalam, Spanish & Vietnamese.

Is CONVA a chatbot with voice?

NO. Slang CONVA is a smart voice assistant for apps, whereas a chatbot is a parallel solution that is overlayed on apps and websites to answer pre-stored questions. Read detailed differences between the two in this blog.

How accurate is the speech recognition?

Typically, the voice search accuracy of CONVA is high at around 94% - 96% for English and a little lesser for Hindi. However, the continuous learning and improvement models of CONVA deliver higher accuracy with more usage of the voice assistants by consumers.