CONVA Omni is a GenAI powered Copilot for Apps. It enables a single-point "sales person in the store" experience inside your mobile and web app for users.
Omni supplements the traditional "Search & Browse" functionalities in app with an A.I. powered "Ask & Find" experience which makes product discovery a breeze -and thereby increasing sales and engagement in app.
Additionally, Omni becomes an "Always On" support assistant that is available in every screen of the app -which reduces user frustration and drop-offs.
To try CONVA Omni in your app now click below.
Convert broad-intent conversational queries from shoppers into a bunch of relevant product queries specific to the products listed in the app
Track the context of previous searches to make subsequent searches even better and help find the exact items the shopper is looking for.
Recommend relevant products, appropriate filters, relevant sorting and generate actionable keyword options to personalize the search for users
Answer the common queries asked by shoppers in relation to products and concepts specific to your domain and enable shopping decisions
78% shoppers drop off because of lack of product related information - so, answer all product related queries within the same page - instantly!
Most customer care calls are related to orders, product and information usually found in FAQs - answer such queries in any screen, any time!
Enable smart queries, recommendations and everything else with both typing/text and voice powered queries - and in multiple languages, too!
Conversational assistance in regional language makes the CONVA Omni pilot more usable.
Your app can be in English, but your customers interact in multiple languages seamlessly!
CONVA Omni helps shoppers to search products & product info, navigate the app, get smart recommendations and answers to customer care FAQ
Don't let shoppers switch to Google or Social Media to find some extra info. Let them do it in any page of the app - even where there's no search bar!
Shoppers need not ask for any specific products; they can start with a purpose or broader intent and Omni will convert it product search queries for the app.
Ecommerce Apps can reduce the shopper drop-offs throughout the purchase journey and boost profitability significantly
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CONVA Voice Search is the preferred voice search in several category leading apps in India across industries such as Ecommerce, Grocery, Pharma, Travel, Investment & Trading
Explore Voice Search
Try CONVA Omni on your Ecommerce App, in your phone - without writing a single line of code or any integration!
Try CONVA Omni
CONVA Omni is a copilot for customers of mobile and web apps, helping them in their pre and post sale journeys. Once businesses integrate Omni with their apps, it can help customers by answering all their questions related to the app, the business and the overall domain of the business.
Omni can also contextually navigate customers to relevant pages and initiate appropriate actions within the app. With a very easy, low-code configuration, Omni seamlessly brings the power of Generative AI right inside apps to elevate the customer experience to a whole new level.
Copilots are AI powered conversational Assistants that adds more capabilities to the underlying app, enabling users to do things that were earlier quite hard to do
Omni currently can help your consumers with the following capabilities
1. Ask any product or domain related question
Customers can ask any question related to the domain and watch Omni quickly speak out the answer in a crisp and human-like fashion. And where it makes sense, Omni will convert them to searches that can be triggered inside the app.
2. Ask about the current product or screen content
Ask questions related to products or content the user is looking at currently on screen and Omni will again give a quick and precise answer. If the information is not available, it will politely say its not able to find it.
3. Answer any general FAQ questions
Ask any question related to the business that is usually covered in various FAQ and policy documents of the app.
4. Ask in your own language
And they can do that in their own language, even if the app is in English.
Yes. You can talk to Omni in your own language. Currently it supports Hindi and English. Over time we will be adding more languages.
Experience CONVA Omni now
1. Customers are looking for answers.
50% of all searches on the web today are questions. But most searches inside the app are usually limited to product lookups. Because the app cannot answer generic questions about the app and its associated domain easily, users goto Google (or chatGPT) to find their answers. Apps lose on the traffic and the engagement value that this brings in and the ability to monetize these questions by leading them to relevant product searches inside the app itself.
2. Apps have created lots of content but most struggle to create good engagement with it.
Many apps have created a lot of content to increase engagement with the app. They want to make those apps the destination for information about the domain they operate in. Most of the time, customers are not interested in reading the full article but rather just want to find answers quickly and in byte sized formats that are easy to process.
3. Information needs to be at their fingertips or they will context switch out easily
Everyone is in a hurry. If they can't find the answer to their questions right when they want it and crisply, users will context switch out and goto other sources where they will find the answer or move onto something else.
Experience CONVA Omni nowYou can use the CONVA Omni Sandbox from here to experience Omni in your own app by using the companion Glimpse App. Soon when we launch the Omni SDK, you will be able to integrate it natively in your app and release it to your customers to experience it too. Please checkout the Omni Sandbox and do sign up to our beta list.
Experience CONVA Omni nowCONVA Omni is in beta currently and free to try out via the sandbox. We will update about the pricing shortly.
Experience CONVA Omni nowEmail: namaste@slanglabs.in
Mobile: +91 90 3639 8968
Location:
#415, 1st Floor, 18th Main, 4th T Block East, Pattabhiramanagar, Jayanagar, Bengaluru - 560041
